How will my items be shipped?
Once your order is ready to ship, it will be placed in custom designed packaging and delivered to you by courier. You will receive an email with tracking information as the item is dispatched, and another upon delivery.
Where do you ship?
At this time we ship to all 50 contiguous states and Washington DC.
Please note that at this time we are unable to ship Cakes/frozen products to Hawaii, Alaska, US Territories, or APO/FPO Addresses.
If this changes in the future we will let you know.
How do you ship refrigerated and frozen products?
Temperature sensitive items, such as those that need to be chilled or frozen, are carefully placed in a polystyrene lined box with ice bags. Enough ice is used to keep your delivery at the right temperature until you receive it.
Upon receiving the delivery, please immediately place in fridge or freezer. If you are away when the delivery is completed, please pay special attention to your email for confirmation that the order has arrived, and arrange for it to be taken inside as placed in a fridge or freezer as soon as possible.
How long will my order take to ship?
Shipping times vary based on the type of product and how long it takes to have it ready. Most standard items ship within 3 business days, while special order items can take up to 1-2 weeks to be ready for shipping. Once shipped, you will receive a notification from us with tracking information, and can expect to receive the delivery within 1-4 business days.
Our general shipping schedule looks like this:
|Orders Received on||will Ship on*|
*This shipping schedule does not include holidays or special orders. Please contact us if you have any questions.
How much does shipping cost?
Shipping costs are calculated by factoring in both the weight of the package, and whether the contents are dry, chilled, or frozen. The exact cost of shipping will be displayed in your shopping cart before you place an order.